Abstract Overview
Background:
The CHAnGE (Coaching for Healthy AGEing) trial [1] tested the effectiveness of an intervention that aimed to increase physical activity and prevent falls in 605 community-dwelling people aged 60+. Following home visits, empowerment-focused health coaching was delivered by telephone, fortnightly for 6 months, then monthly for 6 months. The intervention was found to increase physical activity, improve wellbeing and quality of life, and reduce disability.
Purpose:
This qualitative study aimed to explain experiences of therapeutic alliance in the coaching relationships and identify the practical strategies involved in delivering effective physiotherapist-led telephone health coaching.
Methods:
We conducted semi-structured interviews with 32 purposively sampled participants (mean age 72, 22 females) in the CHAnGE trial. Following thematic analysis of the data, we held a focus group with the physiotherapists who delivered health coaching in that trial (n = 3) to explain participants’ experience of therapeutic alliance.
Results:
Participants described highly supportive relationships with their health coaches which sustained their commitment to physical activity. We identified key strategies in the practical delivery of health coaching that fostered this therapeutic alliance. A suite of motivational coaching techniques encouraged collaborative decision-making and helped develop person-centred trusting relationships. This was underpinned by empowerment-focused health coaching training. Professional credibility and structural supports were important assets. Therapeutic alliance was also strengthened by home visits, consistency in the coaching format and provision of free activity monitors.
Conclusions:
Therapeutic alliance is a central element in physiotherapist-delivered health coaching for promoting physical activity in older people. The delivery of effective health coaching relies on key techniques which can be learnt and refined in practice.
Practical implications:
Therapeutic alliance in health coaching can empower older people in active ageing.
Funding:
The CHAnGE study was funded by the NHMRC in Australia.
1. Oliveira JS, et al BJSM 2024 doi: 10.1136/bjsports-2023-107027
Additional Authors